Spotlight Stories
Meet Cajeia Asuncion, Senior Associate from ZALORA Philippines 27 Jul 2023

Hi, I’m Cajeia Asuncion, a Senior Customer Service Associate from ZALORA Philippines! My team handles customer queries and we strive to provide the best customer service possible to our customers, so that they are confident to continue shopping with us.

To me, a day in the life of ZALORA means having fun while being at work - it’s what every employee dreams of. ZALORA provides a good environment to work in, work-life balance, a culture of having good relationships with your colleagues, and so much more.

ZALORA is unique because it truly takes care of its employees. Very rarely do companies provide health benefits for you and your families - but ZALORA goes above and beyond in taking care of our wellbeing, by embracing mental health awareness and anything else that employees might need. ZALORA even provides an app to track mental wellness and provides a personal leave if you ever feel the need to take a break!

ZALORA also provides a flexible hybrid work environment. In Manila, and all over the world, ZALORA knows that employees might not be able to work in offices, due to heavy traffic, health risks, or other personal reasons. ZALORA understands and embraces hybrid working as the future of work, and provides us with the opportunity to work from the comfort of our homes while also helping us be as effective and efficient as possible with subsidies and tips!

ZALORA is helping me to discover the healthy side of working. With supportive colleagues, I am empowered to grow and learn each day. The work environment at ZALORA is like working around with your friends - everybody is very welcoming and kind, approachable, and willing to help with any kind of help that you would need. Here, we are open and treat each other like family!